Frequently Asked Questions
General
We recommend scheduling a tour to visit our community. You can call us at 860-870-9911 or book a tour directly on our website.
Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!
Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -48 hours. We’ll keep you in the loop throughout the process!
Yes, we offer lease terms ranging from 3 to 12 months to fit your needs.
You can easily pay your rent online through our Resident Portal.
While renter's insurance is not required, we highly recommend it for your protection. If you choose not to purchase your own, we offer Liability coverage for a small monthly fee.
Currently, all utilities are the resident's responsibility, so they’re not included in your rent.
Setting up utilities is simple! For electricity, you'll want to contact Eversource.
You can use Comcast Xfinity for internet and cable services.
Amenities
Pinney Brook offers convenient shared laundry facilities for residents.
Yes, free parking is available for all residents!
Pinney Brook offers a convenient shared laundry facility onsite for residents.
Pet Policy
Yes, we are a pet-friendly community!
Location
Our community stands out with modern amenities, beautifully maintained grounds, and a dedicated team committed to providing a higher standard of living. Enjoy nearby shopping, award-winning schools, museums, parks, and a range of sponsored activities designed to help you explore new hobbies and connect with neighbors.
We are located in the Ellington School District.
There are several grocery stores nearby, including Big Y and Stop & Shop, both located within a 5-10 minute drive from Pinney Brook.
Maintenance
Yes, Pinney Brook offers on-site maintenance and 24-hour emergency service for your convenience
Residents can submit a maintenance request through the Resident Portal or contact the office directly at 860-870-9911.
No, you don’t need to be present. Simply provide permission to enter, and the maintenance work will be completed while you're away or at home.
Didn't find an answer?
Our team is always ready to answer your questions.